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We
are in a globalized world, with fast and extensive changes,
particularly in the appropriate use of technology in
medical problems. The search for early diagnosis and
treatment goes through a range of increasingly complex exams and
interventions, based on technological advances. Smart phone
interaction has the pontencial to improve clinical case
discussion, for example. However some controversies persist:
Are these advances also associated with patients satisfaction
with quality of care received, according to their needs and
perspectives? Several factors affecting negatively the effective
communication between patients and health professionals as the
limitations imposed by listeners and difficulty developing language
skills and understanding. In the context of what has been
described previously, looking at the individual and effectively
understanding beyond first impressions represents one of the
fundamental basis for healthcare, but not usually.
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